Technology has evolved at an incredible rate, so naturally, technology issues are bound to happen. It’s par for the cour se - whether it’s a hardware failure or lagging software, our team is here to help. Cypher Systems provides IT help desk services to keep your business moving forward. We’ve worked with over 500 satisfied customers throughout our 25 years of experience.
What’s Included in Our IT Help Desk Services?
If there’s an issue, you can count on our team to resolve it. As a part of our Managed IT services suite, our help desk technicians provide prompt and professional support to keep your infrastructure running with minimal downtime. Here’s a look at what’s included in our IT help desk services:
Remote or onsite support are available between 9:00am and 5:00pm, Monday to Friday. We’re also available for after-hours emergencies, however, this is typically limited due to the proactive nature of our managed IT services.
Expert guidance and advice is always offered in the event that your staff members need assistance. Our help desk professionals are available to chat about technical issues or questions as needed.
You can simply give us a call, send us an email or open a ticket via our online portal. Typically, our proactive monitoring and maintenance addresses potential issues before they escalate. However, technology can never be 100% predictable.
That’s why it’s essential to have a outsourced IT support company like Cypher Systems on your side. Our IT help desk services give you peace of mind knowing you’re covered - without having to pay an hourly fee for our technician's time.
Contact us today to get started with our IT help desk services for businesses in the Greater Ottawa Area.
How can we help?
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team
is here to help.
Call us at (855) 701-3317 or fill in the form below and we'll help in any way we can.
Get More From
Your IT Partner
Call our business managed IT services department directly at (855) 701-3317 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.
What Happens Next?
Fill in our quick form
We’ll schedule an introductory phone call
We’ll take the time to listen and plan the next steps
Nepean Office
995 Moodie Dr Suite 23
Nepean, ON K2R 1H4
Ottawa Office
1338 Wellington St. W Unit 5,
Ottawa, ON K1Y 3B7
