Meet Your IT Partner
Managed IT Services that are proactive, reliable and effective.
Celebrating 25 years!
Our team is proud to celebrate 25 years of supporting businesses in the Greater Ottawa Area and Nationally. Cypher Systems prides itself on providing comprehensive, reliable and effective information technology services for small, medium and enterprise businesses. Our goal is to be your one stop shop for everything IT. Our proactive approach combines 24/7 monitoring, on-site and off-site support tailored to the needs of your business. This allows our team to efficiently identify and respond to weak points in your environment before they affect your productivity. Our focus is on your IT environment so your focus can be on the success of your business or organization.
Managed IT Services
Years Of Service
WHAT we do and HOW we do it
When you need help we don’t want you worrying about watching the clock. Labour for support and maintenance is included in your Managed Services Agreement. Call, email or open a ticket, we are here to help!
IT support isn’t just about supporting technology, it is about supporting people. Our bilingual support staff answer our support line ready to help. You won’t have to deal with complicated, multi level answering systems that waste your time. From our efficient ticket system to our toll free helpdesk number, we are standing by to help keep you working and productive.
On-site and Remote Support
Our support technicians have remote access to your devices and prioritize remote support to be able to resolve your issues as quickly and efficiently as possible. In the event that we are not able to resolve issues remotely, we can meet you on site.
Our hardware implementation team has over two decades of experience replacing hardware in retail locations for several multi-national companies. Our services are quick, efficient and cost effective. Need to replace aging equipment on a large scale? We are here to assist.
No-one likes boring repetitive tasks. We have implemented industry leading management tools to automate the maintenance of your devices in the background during off peak hours. This automated approach keeps your devices secure and running as efficiently as possible.
Our support team is always monitoring the health of your devices and your IT infrastructure. We don’t like surprises and neither do our clients. This proactive approach allows us to identify potential issues often before they affect the end user reducing downtime and increasing productivity. Time is money after all!
Reports can be boring or overwhelming. Our reporting is simple and concise so you are always up to speed on the status of your IT systems. Reports are available at any time through our client portal.
With unlimited support, proactive project planning and asset replacement schedules we enable you to budget effectively. With unplanned expenditures minimized, you can run your business or organization as lean as possible.
What People Are Saying
We have been relying on Cypher services for many years and have never been disappointed. We always received prompt service and the Cypher staff are very knowledgeable. We are particularly grateful for Cypher recommending us to move our files and data to the cloud 4 months before the pandemic. Therefore, we were all set for working remotely.
We’ve been relying on Cypher Systems for years to keep us operational.
A technology partner that you can rely on that is fast, efficient and transparent with their solutions. Definitely worth the investment for your business and your peace of mind."
Greater Ottawa Area
M-F: 9am – 5pm
S-S: ON CALL