Our speciality is providing innovative technology strategies that help your
business reach it’s full potential.

Understand Your Business
Plan for the Future
Support You Every Step of the Way

"A Partner that You Can Rely On"

We have been relying on Cypher services for many years and have never been disappointed. We always received prompt service and the Cypher staff are very knowledgeable (...)

Image

Director of Operations

Professional Services Association

With Over 25 Years in Business,You Can Rely

On Our Team of Experts

Make Switching Outsourced IT Support Companies Easy with Cypher Systems!

Cypher Systems has been in business for over 25 years and we’ve had hundreds of satisfied clients for a reason. If you're on the fence about switching outsourced IT support companies, don't worry - we make it easy with efficient systems in place to minimize any sort of disruption.

Great people skills are a cornerstone trait in every technician we hire – no judgment, no jargon, no bad attitudes. Think of us as an extension of your team - protecting your assets, and ultimately, your livelihood, at all times.

You Deserve Support-First IT

What Support-First IT Is

Image

Proactive IT Support

Our proactive approach anticipates issues before they arise, ensuring minimal disruption to your operations. With regular system checks and updates, we keep your IT infrastructure running smoothly and efficiently.

Image

Friendly IT Support

Our IT support team is dedicated to providing approachable and personable support, ensuring you always feel comfortable reaching out. We believe in building strong relationships with our clients, making every interaction pleasant and productive.

Image

Lasting Solutions

We focus on providing solutions that address the root cause, ensuring they don't recur. Our approach guarantees long-term stability and productivity for your IT environment.

Image

Clear Pricing

We offer transparent pricing with no hidden fees, so you always know what to expect. Our straightforward plans ensure you get the best value without any surprises.

What Support-First IT Isn't

Image

Break-Fix IT Support

Waiting for issues to arise before addressing them, leading to frequent disruptions and downtime. Without regular maintenance, your IT infrastructure is prone to unexpected failures and inefficiencies.

Image

Unfriendly IT Support

Impersonal IT support that makes you hesitant to seek help, often leaving you feeling isolated and unsupported. Poor relationship-building results in frustrating interactions, hindering your ability to resolve issues effectively.

Image

Temporary fixes

Quick fixes that only address symptoms, causing the same issues to reappear. Short-term solutions lead to ongoing problems and hinder long-term productivity.

Image

Sneaky Pricing

Complicated pricing structures with hidden fees, leaving you uncertain about your IT costs. Lack of clarity in plans leads to unexpected charges and budgeting challenges.

Get More From Your IT Partner

With the proper level of IT services and support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed services are all about.

Give us a call at (855) 701-3317 or complete the form, and we will get in touch with you to set up an introductory phone call.

What Happens Next?

Image

Fill in our quick form

Image

We’ll schedule an introductory phone call

Image

We’ll take the time to listen and plan the next steps

Who We Are

We are passionate IT experts that are committed to continually growing our skills and knowledge base for the good of our clients.

We know that business owners do not have the time or interest to keep up with the rapidly developing world of business technology; you have more important things to do than drill down on every IT decision your company has to undertake.  That’s why we’re here to help—by harnessing our expertise you can streamline your IT strategy development to achieve a more productive, secure and cost-effective IT environment.

Jay Lawrence

President & Co-Owner

Gabriel Rapacz

Vice-President and Co-Owner

Patrick Lahaie

Hank Williams

What Makes Us Different?

We Take a Personal Approach to IT Support

All-Inclusive

You don’t have to worry about hidden fees for basic necessities - from cybersecurity to support, our plans are all-inclusive.

The Right Credentials for the Job

Our technicians are certified in various technologies and we maintain partnerships with leading manufacturers.

Predictable Fees with Clear Invoicing

You always know what you’re paying for with our predictable fees and
clear invoicing.

Communication

Client satisfaction and communication are key. Quarterly business reviews and meetings ensure that we meet your expectations.

Availability

Our team is well equipped to support your IT environment remotely. Local resources are also available for 
site visits.

Our Clients Are
Huge Fans

Customer support is our top priority. That’s why we’ve had hundreds of satisfied customers over the years.

See What Our Clients are Saying

“We have been relying on Cypher services for many years and have never been disappointed. We always received prompt service and the Cypher staff are very knowledgeable (...)”

Image

Director of Operations

Professional Services Association

“I have been dealing with Cypher for at least 5 years now. Very professional, they know exactly what they are doing, they are courteous and they are efficient. I highly recommend using Cypher Systems.”

Image

Executive Assistant

Law Firm

“A technology partner that you can rely on that is fast, efficient and transparent with their solutions. Definitely worth the investment for your business and your peace
of mind.”

Image

Sales & Tech Manager

Design Firm

Avoid the Headache of Managing Your IT Internally

Managed IT

Our complete managed IT services allow you to take technology and cybersecurity off your plate - and focus on what’s important: driving growth.

We've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches. All of your routine IT tasks - from new employee onboarding to help desk support to vendor management - is included for a fixed monthly cost. We even include advanced cybersecurity - from managed firewalls to content filtering and anti-virus - you’re protected at all times.

IT Projects

Need help with an upcoming project? Let’s work together to get it done on time and on budget.

We understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone.

We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.

premium bootstrap themes

FAQs

What happens when hardware fails or when new software needs to be installed?

Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.

Can my employees reach out for support directly, or just me?

Your employees will be able to reach out to us directly. We'll be able to help resolve the issue quickly and efficiently.

What happens when I call for support?

We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.

Are IT services only for big corporations?

No! Our managed IT services model is designed specifically for small to midsize businesses where it does not make sense to build an entire IT support department. We work with businesses of any size.

Do you offer cybersecurity?

As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.

In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.