Cypher Systems: Over 30+ Years Providing Relationship-Driven Managed IT Services in Ottawa
Technology should make running your organization easier - not create constant interruptions, security concerns, or uncertainty around costs. Cypher Systems delivers fully managed IT services in Ottawa. We’ve been the trusted choice for over 30 years and we’re here to help keep your systems stable, secure, and aligned with your long-term goals. Our role is simple: we take ownership of your technology so you don’t have to. Call (800) 864-2797 or fill out the form to get started. We’d be happy to meet with you and see if we’re the right fit.
Why Cypher Systems as Your Ottawa Managed IT Services Partner?
There are plenty of IT services firms in Ottawa. Most offer similar tools and services. The difference is how those tools are delivered and who’s accountable when something goes wrong. Here’s why many businesses come to us - and stay with us - for years (and in some cases, decades):
Support-First, Always
We believe support should be responsive, human, and judgment-free. When you contact us, you’re speaking with a knowledgeable technician who understands your environment — not starting over every time.
A True Extension of Your Team
Many of our clients have worked with us for 10, 20, or even 30 years. We don’t disappear after onboarding. We meet with you regularly, plan proactively, and stay involved as your organization evolves.
Deep Local Experience
With offices in Ottawa and Nepean, we understand the local business environment, compliance expectations, and operational realities of organizations in the region. When on-site support is needed, we’re already nearby.
Everything Included
Comprehensive cybersecurity, backups with regular testing, business phone systems, vendor coordination, routine on-site visits - these aren’t “extras” to us. They’re part of how managed IT services should work.
What’s Included in Our Managed IT Services?
Our managed IT services are delivered under a clear, predictable monthly plan with no surprise invoices and no nickel-and-diming. Here’s what’s included:
- IT Consulting – Ongoing strategic guidance to align your technology, security, and budgets with your organization’s long-term goals.
- Help Desk Services – Unlimited access to responsive, Ottawa-based IT support for day-to-day technical issues, troubleshooting, and user assistance.
- Cloud Services – Secure cloud planning, migration, and management to improve accessibility, scalability, and business continuity.
- VoIP Phones – Business phone system implementation and management, including call quality, reliability, and vendor coordination.
- Microsoft 365 Support – Complete Microsoft 365 setup, licensing, security, and ongoing administration for email, collaboration, and productivity tools.
- Cybersecurity Services – Built-in security protections, monitoring, and best practices integrated into our managed IT services to reduce risk and prevent disruption.
You gain a complete IT department - without the cost, turnover, or management burden of building one internally.
Ready for an IT Partner That Keeps Your Ottawa Business Running, Not Just Reacting?
If you’re evaluating managed IT services in Ottawa, the next step doesn’t need to be complicated. We’ll start with a conversation, not a sales pitch. Contact us at (800) 864-2797 or fill out the form to book a meeting.
Frequently Asked Questions
Do you work with organizations that already have internal IT staff?
Yes. We often support internal IT teams by handling monitoring, security, projects, or escalation while they focus on day-to-day operations.
How quickly can you onboard a new managed IT services client?
Onboarding timelines vary by environment, but most Ottawa organizations are fully onboarded within a few weeks after assessment and planning.
Can you support hybrid and remote teams?
Absolutely. Our managed IT services are designed to support on-site, remote, and hybrid teams with secure access and consistent support.
